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Waiver and Refund Policy


PHENOM BASKETBALL INC. – WAIVER & REFUND POLICY

I, the undersigned, hereby certify that my child is physically fit and able to participate in strenuous activity. I fully release and waive Phenom Basketball Inc., its Camp Directors, and Staff from any and all responsibility for illness or injury sustained or theft during camp participation.

In the event of an emergency, I authorize Phenom Basketball Inc. staff and/or Camp Directors to act in their best judgment on behalf of my child. I understand that I am solely responsible for payment of any medical expenses incurred and must provide Phenom Basketball Inc. with proof of medical and accident insurance.

 

Refund Policy

A copy of this Refund Policy will be provided in the registration confirmation/final letter email.

  • All registration fees, deposits, and payments are non-refundable and non-transferable under any circumstances. This includes, but is not limited to, injuries, illness, scheduling conflicts, personal emergencies, family emergencies, or any other reason.
  • If Phenom Basketball Inc. cancels an event due to circumstances beyond our reasonable control (see Force Majeurebelow), a 100% credit (minus a $200 administrative fee per fully paid registrations or $75 deposit paid registrations) will be issued for a future Phenom event. No credits will be carried over beyond the following event year.
  • Phenom Basketball Inc. does not provide refunds or credits in the form of products, merchandise, or services.
  • We are not responsible for airfare, hotel, travel, or other costs incurred by attendees or their families.
  • Camp dates, locations, venues, speakers, and staff are subject to change without liability.
  • Any camper and/or parent who fails to abide by facility rules, camp policies, or behaves in an inappropriate manner may be dismissed without refund or recourse.
  • The online processing fee ($11.95 per registration) is non-refundable. If you register for the wrong camp, a new processing fee will be required to re-register for the correct one.

 

Add-On Purchases

  • Performance evaluations, highlight videos, and photo packages are non-refundable under all circumstances.
  • Highlight videos are not guaranteed; insufficient footage may result in no video being produced, and no refund will be provided.
  • All sales of add-ons are final.

 

Force Majeure

Phenom Basketball Inc. shall not be held responsible or liable, nor deemed in default or breach, for any failure or delay in performance or inability to hold camp due to causes beyond its reasonable control. These include, but are not limited to: natural disasters, fire, flood, earthquake, storms, hurricanes, pandemics, epidemics, public health emergencies, acts of God, acts of terrorism, government orders or restrictions, labor disputes, strikes, lockouts, embargoes, supply chain disruptions, facility closures, or any other extraordinary event or circumstance beyond the control of Phenom Basketball Inc.

In such cases, Phenom Basketball Inc. may, at its sole discretion, (1) reschedule the event, or (2) issue a credit toward a future event (minus administrative fees). Under no circumstances will refunds be issued.

 

Media Release

I grant Phenom Basketball Inc. permission to use photos, videos, and/or testimonials of my child or myself for advertising, marketing, and promotional purposes. I waive any rights to ownership or royalties.

Phenom Basketball Inc. may reference my child’s camp participation and subsequent athletic achievements, including scholarship offers and collegiate/professional success, in promotional materials. Such usage does not violate NCAA rules.

 

Communication

  • All camp communication will be conducted via email. Delivery is not guaranteed and may be subject to spam/junk filters.
  • It is the participant’s responsibility to maintain a valid and active email address and check spam/junk folders regularly.
  • Media (highlight videos, photos) will be distributed electronically (YouTube/PhenomAmerica, email links, or photographer galleries).
  • Participants registering close to camp dates may not have their photos or information included on camp social platforms.

 

Final Acknowledgment

I fully understand and agree that Phenom Basketball Inc. abides by a strict NO REFUND / ALL SALES FINAL policy, subject to the Force Majeure provisions stated above. By submitting my child’s registration, I acknowledge and accept all terms stated herein.



I, the undersigned, submit that my child is physically fit and able to participate in strenuous activity and hereby waive Phenom Basketball Inc./its Camp Directors/Staff for any and all responsibility associated with illness or injury sustained during camp event. I hereby authorize Phenom staff and/or its Camp Directors to act in their best judgment on my behalf for any emergency medical situation. I understand I am solely responsible for payment of any such medical expenses and must provide Phenom Basketball Inc. with proof of medical and accident insurance.

 

 The participant will receive a copy of the Refund Policy in their registration confirmation/Final Letter email and are provided below.

 

I understand that once submitted my online registration fee, payment and/or deposit is completely non-refundable and non-transferable under any circumstances, including injuries sustained, conflict of schedules, illness/death, world disasters and “Act of God”, hurricanes, earthquakes, epidemics, pandemics, terrorism, government acts, embargoes, labor strikes, lock-downs, and other events beyond the control of the parties. Events beyond reasonable control by Phenom Basketball and we cancel, we will issue a 100% credit of monies paid for a future event, minus $150 for Administrative purposes per registration.

 

I understand that Phenom Basketball Inc. products cannot be given in lieu of any refunds. We also do not give "Credits" for another year.  Phenom Basketball Inc. and its staff reserves the right to cancel any camp beyond reasonable control and will not be responsible for airfare, hotel or any other costs incurred by the attendees and their families. No liability is assumed by Phenom Basketball Inc. and its staff for changes in camp dates, locations, speakers and camp venues.  I further understand and acknowledge that any camper and/or parent who does not abide by camp facility rules or regulations, acts or behaves in an inappropriate manner is subject to dismissal without refund or recourse.  I understand that my online fee (11.95) will be lost due to cancellations or transfers due to that particular camp once registration is submitted. So if you register for wrong camp you will have to pay another online fee for the correct camp, as Sports Engine charges per credit card or bank transactions